IATA Foundation in Travel and Tourism

IATA Foundation in Travel and Tourism

About Course

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional with this IATA Course. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.

What you will learn

  • Advise customers on passport and visa requirements, as well as on travel insurance options
  • Promote services and facilities available to airline passengers during their travel
  • Interpret standard industry codes to plan and reserve travel itineraries
  • Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
  • Provide good customer service and retain customer loyalty
  • Use the Global Distribution System to make and maintain reservations and issue travel documents

Who should attend

  • Travel Agents
  • Airline reservation agents
  • Tour operators
  • Call Center agents
  • Anyone willing to enter Travel & Tourism industry and Looking for travel agent jobs

Pre-requisite

  • Proficiency in English and 18 years or above age

Certificate

  • IATA Certificate

Duration

  • 100 hours/2 Months