IATA Airport Operations

IATA Airport Operations

About Course

In a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organisations to more business-like entities. These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint. In these challenging times, and with emerging competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills.

This IATA course was prepared to provide participants with a solid overview of the airport operations field and with tools to apply their knowledge and skills to their airport.

What you will learn

  • Gain knowledge about the multiple operational and business functions of airports
  • Discover the various airport customers and partners
  • Rescue, fire fighting and other support services
  • Airport issues and challenges
  • The future of airports
  • Technological developments

Who should attend

  • Ground Handling Agents’ staff, 
  • Airport operators’ staff
  • Recently appointed airport staff, 
  • Travel industry staff, 
  • Newcomers to the industry, Looking for airport jobs


  • Proficiency in English and 18 years or above age


  • IATA Certificate


  • 40 hours/2 Months